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Terms of Service

Last updated: May 29, 2026

1. Acceptance of Terms

By accessing and using the Whispal website (whispal.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website.

2. Services Description

Whispal provides information about our AI-powered products and services through this website, including an AI Customer Service chat feature. Our website is for informational purposes and does not constitute a binding offer to sell any product.

3. AI Customer Service

Our website features an AI-powered customer service chatbot. Please note:

  • The AI chatbot is an automated system and not a human representative.
  • Responses generated by the AI are for informational purposes only and may not always be accurate or complete.
  • The AI chatbot has a limited knowledge base and may not be able to answer all questions.
  • Any information provided by the AI does not constitute professional advice.
  • We reserve the right to limit the number of messages and conversation duration.

4. User Conduct

When using our website and AI chat service, you agree not to:

  • Submit content that is unlawful, harmful, threatening, abusive, or otherwise objectionable
  • Attempt to probe, scan, or exploit any vulnerabilities in our systems
  • Use automated tools or bots to interact with our services beyond normal use
  • Impersonate any person or entity
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to any part of our systems

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Whispal or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Whispal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services, including but not limited to damages for loss of profits, data, or other intangible losses.

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Third-Party Content

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party websites. Your interaction with third-party content is at your own risk.

9. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

10. Termination

We reserve the right to restrict or terminate your access to our website at any time, without notice, for any reason, including violation of these Terms of Service.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Shenzhen, Guangdong, China.

12. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

  • Email: connect@whispal.com
  • Address: Room 801, Howe Technology Building, No. 2 Kejinan 8th Road, Nanshan District, Shenzhen, Guangdong, China
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